Middle East International Enterprises
Last Updated: February 2026 | Version 1.0
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information in compliance with UAE Federal Decree-Law No. 45 of 2021 (PDPL).
1. Introduction
Middle East International Enterprises ("we," "us," "our") operates the website located at [yourwebsite.com] and provides e-commerce services to customers in Oman, Saudi Arabia, and the United Arab Emirates. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or interact with our services [citation:7].
By using our website and services, you consent to the data practices described in this policy. If you do not agree with any part of this Privacy Policy, please do not use our website or services.
2. Information We Collect
We collect several types of information to provide and improve our services to you [citation:5][citation:6]:
2.1 Personal Information You Provide
When you place an order, create an account, or contact us, we may collect:
- Identity Information: Full name, date of birth (if required for age-restricted products), nationality
- Contact Information: Email address (Info@meie.ae is our business email), phone number (+971 55 173 1251), shipping address (PO Box 484, Industrial Area 4, Sharjah)
- Payment Information: Credit/debit card details, bank account information (processed securely through our payment partners)
- Order Information: Products purchased, order history, delivery preferences
- Account Credentials: Username, password, and security questions
2.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent on site, click patterns, referring website
- Location Data: General geographic location based on IP address
- Cookies: See Section 8 for details on our cookie usage
2.3 Information from Third Parties
We may receive information about you from third-party sources, such as payment processors, shipping carriers, and marketing partners, but only where you have consented to such sharing or where the information is publicly available [citation:8].
3. Legal Basis for Processing (UAE PDPL Compliance)
Under UAE Federal Decree-Law No. 45 of 2021, we must have a lawful basis to process your personal data [citation:4]. We rely on the following legal grounds [citation:8]:
| Processing Activity | Legal Basis |
|---|---|
| Order fulfillment and delivery | Contractual necessity (to perform our contract with you) |
| Customer service inquiries | Contractual necessity and legitimate interests |
| Marketing communications (with opt-in) | Your consent |
| Legal compliance (tax, record-keeping) | Legal obligation |
| Website analytics and improvement | Legitimate interests (not overriding your rights) |
Consent: Where we rely on your consent to process your personal data, you have the right to withdraw your consent at any time by contacting us [citation:4][citation:6].
4. How We Use Your Information
We use the information we collect for the following purposes [citation:3][citation:5]:
- Order Processing: To process and fulfill your orders, including payment processing, shipping, and delivery confirmation
- Customer Service: To respond to your inquiries, resolve issues, and provide support
- Communication: To send order updates, shipping confirmations, and responses to your requests
- Marketing: With your consent, to send promotional offers, newsletters, and product recommendations (you may opt out at any time)
- Website Improvement: To analyze usage patterns and improve our website functionality and user experience
- Security: To protect against fraud, unauthorized transactions, and other liabilities
- Legal Compliance: To comply with applicable laws, regulations, and legal processes in the UAE [citation:2]
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances [citation:5]:
5.1 Service Providers
We share information with trusted third-party service providers who assist us in operating our business, including:
- Payment processors (for secure transaction handling)
- Shipping carriers (to deliver your orders)
- IT service providers (website hosting, data storage)
- Marketing platforms (email delivery services, with your consent)
These providers are contractually obligated to protect your data and process it only in accordance with our instructions [citation:4].
5.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities in the UAE [citation:2].
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, with notice provided to you.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction [citation:1][citation:3][citation:5]:
- SSL Encryption: Our website uses Secure Socket Layer (SSL) technology to encrypt data transmitted between your browser and our servers [citation:9]
- Secure Storage: Personal data is stored on secure servers with restricted access
- Payment Security: Payment information is processed through PCI-DSS compliant payment gateways; we do not store full payment card details
- Access Controls: Employee access to personal data is limited to those who need it to perform their job functions
- Regular Reviews: We regularly review our security practices to enhance protection
While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we take all reasonable precautions [citation:6].
7. Data Breach Notification
In compliance with UAE PDPL requirements, if we become aware of a data breach that may compromise your personal data, we will [citation:4]:
- Notify the UAE Data Bureau immediately upon becoming aware of the breach
- Inform affected individuals without undue delay if the breach poses a risk to their privacy and confidentiality
- Take prompt action to contain and remediate the breach
- Cooperate with regulatory authorities as required
8. Your Rights Under UAE PDPL
Under UAE Federal Decree-Law No. 45 of 2021, you have the following rights regarding your personal data [citation:4][citation:6][citation:8]:
| Right | Description | How to Exercise |
|---|---|---|
| Right to Access | Request a copy of the personal data we hold about you | Contact us at Info@meie.ae with your request. We will respond within 30 days. |
| Right to Correction | Request correction of inaccurate or incomplete data | |
| Right to Erasure | Request deletion of your personal data where there is no valid legal basis for continued processing (subject to legal retention requirements) | |
| Right to Restrict Processing | Request that we limit how we use your data | |
| Right to Data Portability | Request transfer of your data to another controller in a structured, commonly used format | |
| Right to Object | Object to processing based on legitimate interests or for direct marketing | Use unsubscribe links in emails or contact us |
| Right to Withdraw Consent | Withdraw consent at any time where processing is based on consent | Contact us at Info@meie.ae |
We will respond to all legitimate requests within 30 days. If your request is complex or you have made multiple requests, we may extend this period by an additional 30 days with notice to you [citation:4].
9. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic [citation:7].
9.1 Types of Cookies We Use
- Essential Cookies: Required for website functionality (shopping cart, login sessions)
- Analytics Cookies: Help us understand how visitors interact with our site
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Track your browsing habits to deliver relevant advertisements (with your consent)
9.2 Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. By continuing to use our website without adjusting your settings, you consent to our use of cookies as described.
10. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements [citation:4]:
- Order Information: Retained for 5 years to comply with UAE tax and commercial laws
- Account Information: Retained until you close your account, plus a reasonable period thereafter for legal purposes
- Marketing Preferences: Retained until you withdraw consent or opt out
- Website Usage Data: Retained for analytics purposes for up to 26 months
When data is no longer needed, we securely delete or anonymize it [citation:6].
11. International Data Transfers
As a UAE-based company operating in Sharjah, we primarily store and process data within the United Arab Emirates. However, some service providers may process data outside the UAE [citation:4].
When we transfer your personal data to other countries, we ensure appropriate safeguards are in place, including:
- Transferring only to countries with adequate data protection laws (as recognized by UAE authorities)
- Entering into data processing agreements based on standard contractual clauses
- Obtaining your consent where required
12. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately [citation:6].
13. Third-Party Links
Our website may contain links to third-party websites (e.g., payment processors, social media). This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies [citation:7].
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date [citation:7].
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
📍 Contact Information for Privacy Questions
Company Name: Middle East International Enterprises
Physical Address: PO Box 484, Industrial Area 4, Sharjah, United Arab Emirates
Mobile (WhatsApp/Calls): +971 55 173 1251
Email for Privacy Inquiries: Info@meie.ae
Business Hours: Saturday - Thursday, 9:00 AM - 6:00 PM (GST)
Data Protection Point of Contact: For all data protection matters, please address your communication to the "Privacy Officer" at Info@meie.ae [citation:8].
15. How to File a Complaint
If you believe we have not complied with our privacy obligations or your rights under UAE PDPL, you have the right to lodge a complaint with the UAE Data Bureau [citation:4]. We encourage you to contact us first so we can attempt to resolve your concern directly.
Internal Complaint Process: Please contact us at Info@meie.ae with details of your concern. We will investigate and respond within 30 days.
Regulatory Authority: You may also contact the UAE Data Bureau (once fully operational) or relevant authorities in the Emirate of Sharjah.
16. Consent Acknowledgment
By using our website and providing your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described [citation:8].
This Privacy Policy was last updated on February 15, 2026.
